Certified Consultants

Business Analysis Course

This course is specifically designed for ERP Functional Consultants who wish to enhance their skills in business analysis. It provides a solid foundation in business analysis techniques and practices that are essential for ERP professionals in their role. Although this is not an official certification course, the content and exercises will aid you in preparing for the ECBA (Entry Certificate in Business Analysis) exam.

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Course Objectives

This program equips participants with essential skills for Business Analysts, focusing on their critical role in facilitating communication and ensuring project success. It begins with an in-depth understanding of BA responsibilities, followed by practical training on planning and organizing activities to meet stakeholder requirements.

Participants will master elicitation techniques like interviews, essential for gathering insights, and learn to analyze and visualize requirements through tools like use case diagrams and workflows. The program also covers documenting requirements for Agile and Waterfall projects, managing changes throughout the project lifecycle, and maintaining effective stakeholder communication.

Additionally, participants will explore the BA’s role in solution verification, including creating test plans and ensuring alignment with business goals. Enterprise analysis is another key focus, teaching how to select projects based on feasibility and value.

The training also emphasizes critical skills such as problem-solving, critical thinking, and communication, alongside adapting to different development methodologies like Agile, Incremental, and Waterfall, ensuring participants are well-prepared for any project environment.

Course Outline

1. Introduction to Business Analysis​

1. What is Business Analysis?
2. The Role and Responsibilities of the Business Analyst
3. Essential Skills for BAs
4. Business Analysis Certifications Overview

2. Project Definition and Planning

1. Pre-Project Considerations
2. Vision and Scope Documents
3. Identifying Stakeholders
4. Requirements Gathering and Management
5.Business Analysis Planning

3. Requirements Elicitation

1. Elicitation Fundamentals
2. Overview of Elicitation Techniques
3. Selecting the Most Effective Elicitation Method

4. Requirements Analysis

1. What Are Models and How to Use Them?
2. The Role and Responsibilities of the Business Analyst
3. Prioritizing Requirements

5. Documenting and Managing Requirements

1. Requirements and Design Documentation
2. Verifying and Validating Requirements
3. Approving Requirements
4. Managing Requirement Changes
5. Communicating Requirements to Stakeholders

6. BA Involvement in Design and Development

1. How the BA Supports the Design and Development Phases
2. Assessing Requirements Implementation

7. BA Involvement in Testing

1. The BA’s Role in the Testing Phase
2. Creating Test Plans and Test Cases
3. Acceptance Criteria for Agile Projects
4. Final Solution Acceptance and Project Closure

Skillability’s

Hands-On Exercises

  • Participants in business analysis exercises will first review a Vision and Scope Document to understand the project goals. Then, they will identify key stakeholders and other sources of requirements to ensure all perspectives are included. Next, they will plan activities for the project and conduct stakeholder interviews to gather necessary insights. They will also take part in a requirements workshop to improve collaborative requirement gathering.

     

  • Choosing the right way to gather information for the project is very important. Participants will create flowcharts and use case diagrams to visualize processes and interactions. They will analyze location models and use organizational models to find any missing stakeholders, ensuring that everyone who needs to be involved is considered.

     

  • Finally, participants will learn to prioritize requirements based on business value to manage the project effectively. They will evaluate and critique a set of requirements to make sure they meet project goals. They will assess the impact of proposed changes and help make decisions between solution options. To conclude the exercises, they will review and critique test cases, which helps them understand how requirements translate into actionable steps. 

This course is structured to provide ERP functional consultants with the essential skills they need to incorporate business analysis practices into their roles. It’s designed to give you practical knowledge and insights that will help you confidently take on business analysis responsibilities, whether for ERP implementations or broader business projects

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